Privacy Policy

SRP Enterprises (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, contact us, submit an enquiry, request services, or engage with us as a client.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly:

Your name, phone number, email address, company name, project details, billing details, and any information you choose to submit through forms, email, phone, chat, or proposals.

Information collected automatically:

IP address, browser type, device type, operating system, pages viewed, referring URLs, session activity, timestamps, and cookie-based website usage data.

Business and transaction information:

Proposal details, service selections, invoices, payment status, communication history, and project-related files or instructions.

2. How We Use Your Information

We may use your information to:

• respond to enquiries and provide customer support
• prepare proposals, quotations, and service agreements
• deliver requested services
• manage projects, billing, and client communication
• improve website performance, security, and user experience
• send service-related updates, important notices, and marketing communications where permitted
• comply with legal, accounting, tax, and contractual obligations

3. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand user activity, improve performance, remember preferences, and support marketing or measurement functions. You may control cookies through your browser settings, subject to applicable site functionality.

4. Legal Basis and Consent

Where required by applicable law, we process personal data based on consent, contractual necessity, legitimate business interests, compliance obligations, or other lawful grounds. If you submit information on behalf of another person, you confirm that you are authorized to do so.

5. Sharing of Information

We do not sell personal information as a commercial product. We may share information only as reasonably necessary with:

• website hosting and infrastructure providers
• analytics, CRM, communication, and productivity tools
• payment processors and financial service providers
• professional advisors such such as accountants, auditors, or legal consultants
• government bodies, regulators, or law enforcement where legally required
• service partners or contractors involved in fulfilling agreed services under confidentiality obligations

6. Payment Information

Payments may be processed through third-party payment providers, including payment gateway partners such as PayPal where available. We do not store full card data on our servers unless expressly stated and managed through a compliant and secure environment. Payment providers process your information under their own privacy and security policies.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, dispute resolution, legal compliance, and legitimate business operations.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may request access to, correction of, update of, or deletion of your personal data. You may also object to certain processing or withdraw consent where processing is consent-based. To make a request, contact us using the details below.

10. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy, security, or content practices of third-party services.

11. Children’s Privacy

Our services are intended for businesses, professionals, and adults. We do not knowingly collect personal information from children without lawful basis and appropriate authorization.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, business operations, technology, or service practices. Updated versions will be posted on this page with a revised effective date.

13. Contact for Privacy Matters

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

SRP Enterprises
2nd Floor, 2-A/3 Front Side, Kundan Mansion, Asaf Ali Road, Turkman Gate, Delhi – 110002 (INDIA)
Phone: +91-7982915473
Email: info@srptechlabs.com